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BigPanda cuts observability costs by 60% with AI

Customers
Dec
19
2025
Dec
18
2025

Andru Fanger, Director of SRE at BigPanda, and Erez Rusovsky, Chief Product Officer and Co-founder of Sawmills, presented a live webinar today to demonstrate how enterprises can take control over their telemetry with AI.  

As BigPanda scaled, their observability footprint exploded. Services were independently emitting logs, costs kept climbing, and the team needed complete visibility to support customers and debug issues in real time. But managing volume manually was challenging. Fix it in one place, and a week later someone else would unknowingly flood the system again.

BigPanda modernized their telemetry pipeline with Sawmills' AI-powered platform, transforming their approach from reactive firefighting to proactive control. The results speak for themselves:

  • 60% reduction in observability costs
  • 90% reduction in ingest volume
  • Improved telemetry quality and visibility across the board